DeLacy Ford
 Sales: 716-780-8482
 | Service: 716-780-8483
3061 Transit Rd Elma, NY 14059
  | Collision Center:2959 Transit Rd Elma, NY 14059
OPEN TODAY: 9:00 AM - 7:00 PM
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Parts & Service: 7:00 AM - 6:00 PM
Collision Center: 8:00 AM - 5:00 PM
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Ford Pickup & Delivery in Elma, NY

Schedule Pick Up and Delivery Today! Call Us: 716-203-4327

When you need service, let your dealer pick up and return your vehicle.

 

We’ll pick it up.

We’ll service it.

We’ll drop it off.

 

Ford Pickup & Delivery

It's part of You Mode.
The convenience of owning a Ford. Made just for you.

 
 

Here, Owners Mean the World

There are a lot of reasons to love being a Ford owner. Ford Pickup & Delivery* is one more. Just tell your dealer when and where you’d like to have your Ford picked up — home or work — and we’ll come get it, service it at the dealership and return it to you. DeLacy Ford proudly serves drivers from Elma, NY, Buffalo, East Aurora, West Seneca, Lancaster, and other surrounding areas.

* Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
 

Scheduling Service is This Easy

Find a participating dealer to schedule service or you can even schedule right in the FordPass App.b

b FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply

Ford Pickup & Delivery is Complimentary

The next time you need car service, your Ford dealer will make the round trip for you. No need to drive to or from the dealer for service.a

a Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

No Matter What Mode You're In, We've Got You.

Check out other You Mode benefits like Ford Mobile Service and
Ford BlueCruisec Hands-Free Highway Driving.

c Available feature. Includes a three-year connected service plan with regular map updates after which purchase is required. Requires FordPass® App and modem activation. Driver-assist features are supplemental and do not replace the driver’s attention, judgment and need to control the vehicle. Ford BlueCruise is a hands-free highway driving feature. Only remove hands from the steering wheel when in a Hands-Free Blue Zone. Always watch the road and be prepared to resume control of the vehicle. It does not replace safe driving. See Owner’s Manual for details and limitations. 2023 Ford Mustang Mach-E® Select model includes a 90-day trial with the option to purchase a three-year connected service plan with regular map updates. Requires FordPass App and modem activation.

Frequently Asked Questions

How long will service take?

Every service is different. You’ll discuss timing when you book your appointment.

How will I receive updates about my vehicle service?

Your dealership will contact you however you like: phone, text or email.

Will my vehicle only get service at the dealership I choose?

Yes.

Is the Ford Pickup & Delivery program available for all repairs?

All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.

How do I know which maintenance services I need

Please refer to your Owner’s Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.

Are there any distance restrictions for Ford Pickup & Delivery?

Distance restrictions may apply. Contact your preferred dealer to confirm.

How much does Ford Pickup & Delivery cost?

Ford Pickup & Delivery is complimentary*. When you need service, your Ford dealer will pick up and return your vehicle.

* Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.

Am I eligible for Ford Pickup & Delivery Service?

Yes! You don't have to be a Ford pass member to take advantage of pick-up and delivery.

Can Ford Pickup & Delivery be used with Roadside Assistance?

Not at this time.

Will I get a loaner vehicle?

Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.

How do I resolve billing issues?

All billing and payment questions should be directed to your Ford Dealer.

How do I make changes or cancel my Ford Pickup & Delivery time?

Contact the dealership performing the service directly.

Can I change my Ford Pickup & Delivery location?

Contact the dealership performing the service directly.

Who can I talk to if I have any issues with my Ford Pickup Delivery service?

Contact the dealership performing the service directly.
DeLacy Ford

DeLacy Ford

Sales: 3061 Transit Rd, Elma, NY 14059 Collision Center : 2959 Transit Rd, Elma, NY 14059
Sales: 716-780-8482
Service: 716-780-8483

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